THE IMPORTANCE OF BECOMING A BRAND
CHAMPION LEADER WITHIN YOUR ORGANISATION

This insightful two day workshop will demystify the practice of Emotional Intelligence, Neuro-Linguistic Programming (NLP) and other Behavioural Sciences. It will allow you to:

• Practically apply theories back in your organisation
• Increase employee engagement
• Deliver a branded customer experience time and time again

To deliver an exceptional customer experience, it is imperative that there is alignment between your brand and your customer service delivery.

THE LIVING BRAND WORKSHOP DIFFERENCE:

This workshop is guaranteed to give you and your Leadership Team practical tips on how to move your frontline people into proactive Living Brands®, turn words into actions and more importantly, keep this momentum alive and well.

Through the application of tried and tested behavioural science techniques and methodologies, your Living Brand® experience will also explore the mindset and approach of visionary leaders at all levels within your organisation. This is an exceptional opportunity for networking with other leading brands, sharing experiences in an environment that has been carefully orchestrated to embrace free thinking. It will also offer the added value of assisting leaders in their personal development and effective learning journey.

"Thank you for the great two days. I really enjoyed this course and will certainly recommend it to my colleagues. Thought provoking and also practical."
Customer Experience Manager from British Council

"Very useful and practical to put in practice in the workplace"
Operations Manager from O2

"Timely, relevant and important information!"
Training Manager from Marriott Hotels

"Excellent course! I would recommend it to everyone in the company, independently of level and department"
Collection and Fraud Prevention Manager from Vipnet

Due to the interactivity of this workshop places are limited, so book today to guarantee your place

Open workshop dates for London to be announced soon. You can also call us today on 0845 362 7729 or email info@insidebridge.com to discuss how we can run the Living Brand Workshop within your organisation.